Disclaimer: This data protection notice is a translation provided for information purposes only. In the event of any discrepancies or inconsistencies, the French version shall prevail.

1- What is this data protection notice about? 

Sensile Technologies SA (“we”, “us”, “our”) collects and processes personal data about you and other people (“third parties”). We use the term “data” interchangeably with “personal data”. 

In this data protection notice (hereinafter also “notice”), we describe what we do with your data when you use www.sensile.com, when you purchase or use our products and services, when you are in contact with us as part of a contract, when you communicate with us or deal with us in any other way. If necessary, we will inform you in a separate statement of any processing activities not covered by this data protection statement. We may also inform you separately about the processing of your data, e.g. in consent forms, general terms and conditions, additional statements, forms and other notices.

If you communicate data to us or share data with us concerning other persons, such as family members, work colleagues, etc., we assume that you are authorized to do so and that the data concerned is accurate. When you share data about other people with us, you confirm the above. Please ensure that they have been informed of this notice.

Our data protection notice is aligned with the federal law of September 25, 2020 (“LPD“). Please therefore refer to the LPD for any definitions.

2- Who is responsible for processing your data? 

The following company is responsible for data processing in accordance with this notice: Sensile Technologies SA, Rue de Lausanne 45, 1110 Morges, Switzerland.

You can contact us for data protection issues and to exercise your rights under section 9 by post at the above address.

3- What data do we process?

We process various categories of data about you. The main categories are as follows: 

  • Technical data: When you use our website or other online solutions, we collect the IP address of the device you are using and other technical data in order to ensure the functionality and security of these solutions. To ensure the functionality of these solutions, we may also assign an individual code to you or your terminal (e.g. in the form of a cookie, see section 10). Technical data as such does not allow us to draw any conclusions about your identity. However, technical data may be linked with other categories of data (and potentially with your person) in the context of user accounts, registration, access control or contract execution. 
  • Registration data: Some offers (e.g. contests) and services (e.g. use of our solution or newsletter mailing) can only be used with a user account or after registration. In this context, you must provide us with certain data and we collect data on the use of the offer or service. Registration data includes the information you provide when you have an account on our website (e.g. e-mail). It also includes data we may request from you before you can use certain services. 
  • Communication data: When you are in contact with us via the contact form, by email, by telephone or chat, or by post or any other means of communication, we collect the data you exchange with us, including your contact details and the metadata of the communication. If we need to determine your identity, e.g. in the context of an information request or access request, we collect data enabling us to identify you (e.g. a copy of an identity document). Communication data generally includes your name and contact details, the means, place and time of the communication and generally also its content.
  • Basic data: By basic data, we mean the basic data that we require, in addition to contractual data, for the performance of our contractual and other business relationships or for marketing and promotional purposes, such as your name and contact details, as well as information concerning, for example, your role and function, bank details, date of birth, customer history, powers of attorney, signature authorizations and declarations of consent. We process your master data if you are a customer or other business contact or if you work for one of them (e.g. as the business partner’s contact person), or because we wish to contact you for our own purposes or those of a contractual partner (e.g. in connection with marketing and advertising, invitations to events, with newsletters, etc.). We receive basic data from you (e.g. when you make a purchase or as part of a registration), from people you work for or from third parties such as contractual partners, associations and address brokers, as well as from public sources such as public registers or the Internet (websites, social networks, etc.). Within the scope of master data, we may also process data relating to third parties.
  • Contractual data: This is data collected in connection with the conclusion or performance of a contract, e.g. information on contracts and services provided or to be provided, as well as data relating to the period prior to the conclusion of a contract, information required or used for the performance of a contract, and customer feedback (e.g. complaints, customer satisfaction data, etc.). This includes data relating to third parties. We generally collect this data from you, contractual partners and third parties involved in the performance of the contract, but also from third-party sources (e.g. credit information providers) and public sources.
  • Behavioral and preference data: Depending on our relationship with you, we try to get to know you better and tailor our products, services and offers to your needs. To this end, we collect and process data about your behavior and preferences. We do this by evaluating information about your behavior in our domain, and we may also supplement this information with information from third parties, including public sources. On the basis of this data, we can, for example, determine the likelihood that you will use certain services or behave in a certain way. The data processed for this purpose is either already known to us (e.g. where and when you use our services), or we collect it by recording your behavior (e.g. the way you browse our website). 
  • Other data: We also collect data about you in other situations. For example, we process data that may concern you (such as files, evidence, etc.) as part of administrative or legal proceedings. We may also collect data for health protection purposes (e.g. as part of health protection concepts). We may obtain or create photos, videos and sound recordings in which you may be identifiable (e.g. at events). We may also collect data on people who take part in events or campaigns. 

Most of the data mentioned in this section is provided to us directly by you (via forms, when you contact us, as part of concluding a contract, when using the website, etc.). 

Insofar as it is not illegal, we also collect data from :

  • public sources (e.g. from commercial registers, the media or the internet, including social networks). 
  • other companies in our group.
  • other third parties (e.g. contractual partners, etc.). 

4- For what purposes do we process your data? 

We process your data for the purposes set out below. These purposes and their objectives serve our interests and, where applicable, those of third parties. 

We process your data for the purposes of communication, in particular to respond to your requests and exercise your rights, and to enable us to contact you if we have any questions. In particular, we use communication and master data, as well as registration data in connection with the offers and services you use. 

We process data for the conclusion, administration and execution of contractual relationships.

We process data for marketing and relationship management purposes, e.g. to send our customers and other contractual partners personalized advertisements for products and services offered by us or by third parties (e.g. advertising partners). This may take the form of regular contact (electronically, by e-mail or by telephone), through other channels for which we have your contact details, but also as part of marketing campaigns and may also include free services (e.g. invitations, vouchers, etc.). You may object to such contact at any time, or refuse or withdraw your consent for us to contact you for marketing purposes.

We also process your data for market research purposes, to improve our services and business activities, and for product development. 

We process personal data to comply with laws, directives and recommendations of authorities and internal regulations.

We also process data as part of our risk management and corporate governance, including business organization and development.

We may process your data for other purposes, e.g. as part of our internal processes and administration, or for quality assurance or training purposes.

5- With whom do we share your data? 

In connection with our contracts, the website, our products and services, our legal obligations, the protection of our legitimate interests, and the other purposes set out in the previous section, we may share your personal data with third parties, including the following categories of recipients: 

  • Service providers: We work with service providers in Switzerland and abroad who process your data on our behalf or as joint processors with us, or who receive data about you from us as independent processors (e.g. IT service providers, advertising service providers or providers for the installation of our equipment,).
  • Contractual partners, including customers: These are customers (e.g. service recipients) and our other contractual partners, insofar as the communication of data derives from these contracts. If you work for one of these contractual partners, we may also pass on your data to them. These recipients also include contractual partners with whom we cooperate or who advertise on our behalf, and to whom we may therefore pass on your data for analysis and marketing purposes (again, this may include service recipients, but also sponsors and online advertising providers). 
  • Group: We may pass on personal data to companies in our group.
  • Authorities: We may disclose personal data to agencies, courts and other authorities in Switzerland and abroad if we are legally obliged or entitled to make such disclosures, or if it appears necessary to protect our interests.
  • Other persons: These are other cases where interactions with third parties fall within the scope of the purposes set out in section 4.

All these categories of recipients may involve third parties, so your data may also be communicated to them. We may restrict processing by certain third parties (e.g. IT suppliers), but not by others (e.g. authorities, banks, etc.). 

6- Will your personal data be transferred abroad? 

As explained in section 5, we disclose data to other parties. Not all of these parties are located in Switzerland. Your data may therefore also be processed in Europe.

If a recipient is located in a country without an adequate level of data protection, we require that the recipient undertakes to comply with the applicable data protection legislation (for this purpose, we use the revised standard contractual clauses of the European Commission), unless the recipient is already subject to a legally accepted set of rules designed to guarantee data protection or we can invoke an exception. An exception applies, for example, in the case of legal proceedings abroad, in the case of an overriding public interest or when the performance of a contract requires the communication of data, as well as if you have consented to the transfer of the data or if the data has been made generally available by you directly and you have not objected to the processing.

7- How long do we process your data? 

We process your personal data for as long as the purpose of the processing requires it (for contracts, as a general rule for the duration of the contractual relationship), for as long as we have a legitimate interest in preserving it (e.g. to enforce legal rights, for archiving or to ensure IT security) and for as long as the data is subject to a legal retention obligation (for certain data, the retention period is, for example, ten years). Once these periods have elapsed, we delete or render anonymous your personal data.

8- How do we protect your data? 

We take appropriate security measures to ensure the necessary security of your personal data and to guarantee the confidentiality, integrity and availability of your data, to protect it against unauthorized or unlawful processing, and to minimize the risk of loss, accidental alteration, unauthorized disclosure or access.

9- What are your rights? 

To help you control the processing of your personal data, you have the following rights in relation to our processing of your data: 

  • The right to ask us for information about whether we process data about you and, if so, which data;
  • The right to request that we correct data if it is inaccurate;
  • The right to request the deletion of data;
  • The right to request that we provide certain personal data in a commonly used electronic format or transfer it to another data controller;
  • The right to withdraw your consent, where our processing is based on your consent;
  • The right to receive, on request, other information relevant to the exercise of these rights.

If you wish to exercise the aforementioned rights towards us, you can contact us in writing at our address; you will find our contact details in section 2. In order to prevent misuse, we need to identify you (e.g. by means of a copy of your identity card, if identification is not otherwise possible).

Please note that conditions, exceptions and restrictions may apply to the exercise of these rights under the LPD (e.g. to protect third parties or trade secrets). Should this be the case, we will inform you.

10- Do we use online tracking and online advertising techniques? 

We use various techniques on our website that enable us – and the third parties we engage – to recognize you when you use our website, and possibly to track you over several visits. This section provides information on this subject. Essentially, we wish to distinguish between your access (via your system) and access by other users, so that we can ensure the functionality of the website and carry out analyses and personalization. It is not our intention to determine your identity, although it may be possible for us or third parties engaged by us to identify you by linking to registration data. However, even in the absence of registration data, the technologies we use are designed to recognize you as an individual visitor each time you access the website, e.g. our server (or third-party servers) assigning a specific identification number to you or your browser (called a “cookie”).

We use these technologies on our website and may authorize certain third parties to do so as well. You can also configure your browser to block or deceive certain types of cookies or alternative technologies, or to delete existing cookies. You can also add software to your browser to block certain third-party tracking. Further information can be found on your browser’s help pages (usually with the keyword “data protection”) or on the websites of the third parties listed below.

We currently use offers from several service providers and advertising partners, and in particular the following partners (where they use data about you or cookies placed on your computer for advertising purposes):

  • Google Analytics: Google Ireland Ltd (located in Ireland) is the provider of the “Google Analytics” service and acts as our subcontractor. Google Ireland uses Google LLC (located in the United States) as a subcontractor (both referred to as “Google”). Google collects information on the behavior of visitors to our website (duration, pages viewed, geographical region of access, etc.) by means of performance cookies (see above) and, on this basis, creates reports for us on the use of our website. We have configured the service in such a way that visitors’ IP addresses are truncated by Google in Europe before being transmitted to the USA, and are then impossible to trace. We have deactivated the “Data sharing” and “Signals” options. Although we can assume that the information we share with Google does not constitute personal data for Google, it is possible that Google may be able to draw conclusions about the identity of visitors from the data collected, create personal profiles and associate this data with the Google accounts of these individuals for its own purposes. In any case, if you consent to the use of Google Analytics, you expressly agree to such processing, including the transfer of your personal data (in particular concerning website and application usage, device information and unique identifiers) to the USA and other countries. You can find data protection information about Google Analytics here https://support.google.com/analytics/answer/6004245 and if you have a Google account, you can find more details about processing by Google here https://policies.google.com/technologies/partner-sites?hl=fr.
  • Facebook: On Facebook, we operate the https://www.facebook.com/SensileTechnologies/ page. The data controller for the operation of the platform for users in Europe is Facebook Ireland Ltd. Dublin, Ireland. Its data protection declaration is available at www.facebook.com/policy. Some of your data will be transferred to the United States. You can object to advertising here: www.facebook.com/settings?tab=ads. With regard to data collected and processed when visiting our website for “insight pages”, we are jointly responsible for processing with Facebook Ireland Ltd. Dublin, Ireland. In the context of “page insights”, statistics are created on the actions that visitors perform on our site (commenting on articles, sharing content, etc.). This is explained at www.facebook.com/legal/terms/information_about_page_insights_data. This data helps us to understand how our page is used and how to improve it. We only receive anonymous, aggregated data. We have agreed our data protection responsibilities in accordance with the information on www.facebook.com/legal/terms/page_controller_addendum.

11- What data do we process on our social networking pages? 

We may operate pages and other online presences (“fan pages”, “channels”, “profiles”, etc.) on social networks and other platforms operated by third parties and collect data described in section 3 and below. We receive this data from you and the platforms when you interact with us through our online presence (e.g. when you communicate with us, comment on our content or visit our online presence). These platforms also analyze your use of our online presences and combine this data with other data they have about you (e.g. behavioral and preference data). They also process this data for their own purposes, including for marketing and market research purposes (e.g. to personalize advertising) and to manage their platforms (e.g. what content they show you) and, for this purpose, they act as independent data controllers. 

We process this data for the purposes set out in section 4, in particular for communication, for marketing purposes (including advertising on these platforms, see section 10) and for market research. We may distribute content published by you (e.g. comments on an advert), e.g. as part of our advertising on the platform or elsewhere. We or the platform operators may also remove or restrict content from or about you in accordance with their terms of use (e.g. inappropriate comments). 

For more information on the processing of platform operators, you can consult the relevant data protection declarations. There you will also find information on the countries in which they process your data, your rights of access and erasure of data and other rights of data subjects, as well as how you can exercise these rights or obtain further information.

12- Jurisdiction and applicable law

This data protection declaration and all matters arising out of or in connection with it, as well as the use of our website, are governed by Swiss law, to the exclusion of conflict-of-laws rules. You agree to submit to the exclusive jurisdiction of the ordinary courts where our headquarters are located.

13- Can we update this privacy statement? 

This privacy statement does not form part of any contract with you. We may amend this data protection declaration at any time. The version published on this website is the current version. 

Last update: 05.03.2024 (DD.MM.YYYY)